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Developing IT Tutorials

An international online program developed by The Learning Distillery Luxembourg and delivered in Romania by E-Campus dedicated to L&D teams and employees in charge of documenting the various IT applications used in the organisation. This short learning experience gives you a clear picture of the specific skills needed in developing impactful IT tutorials.

#DigitalLearning

Online training - 4 hours

Practice on generic projects

Resources & practices

Register Now

   NEXT COURSE   

Course completed. We are preparing the next session.

Open | Online | 4h | Romanian | Introductory level

Target audience and benefits

Learning to work with an IT application follows a different path in the human mind than other topics studied. The forgetting curve is steeper and so the need to revisit instructions and recall steps is greater.

In this short course you will acquire the following:

  • an understanding of the success criteria in developing IT tutorials - main issues to consider and pitfalls to avoid
  • structuring the IT tutorials on two levels addressing the different stages of the learning curve

Learning to work with an IT application follows a different path in the human mind than other topics studied. The forgetting curve is steeper and so the need to revisit instructions and recall steps is greater.

In this short course you will acquire the following:

  • an understanding of the success criteria in developing IT tutorials - main issues to consider and pitfalls to avoid
  • structuring the IT tutorials on two levels addressing the different stages of the learning curve

Agenda and program content

Duration: 2 online sessions of 2 hours each, separated by a 15-minute break.

Methodology: it alternates explanations and examples with practice on generic projects and moments of collaborative reflection.

Platforms: Zoom Meetings for live sessions. Additionally, participants receive access to a dedicated group in the Learn@E-Campus platform where they have at their disposal the program content, resources, and support from fellow students.

Group: a maximum of 12-15 people to ensure an optimal level of interactivity and collaboration..

Here is the content and activities of the program, ordered according to the different impact areas targeted:

    MINDSET      

Learning focused on forgetting and remembering

Much of the 'how-to' knowledge regarding IT apps tends to fade shortly after our initial exposure to it. We can therefore say that we learn to forget, which in turn helps for effortless recall at a later time.

  • psychology of working with IT applications - how does it differ from learning other topics?
  • why do we need to take this specificity into account and how can we do it?
  • quality criteria of an impactful IT tutorial - what really matters in practice?
  • main myths and barriers - how to get over "I'm not a technical person"

    KNOWLEDGE      

An essential set of skills and techniques

Relevant and impactful practices ready for widespread use in your organization to befriend people with technology.

  • the two dimensions of tutorial development - for initial accommodation and for on-the-job reminders
  • how we understand an IT application - methods of analyzing and documenting an IT application and the context of its use
  • how to avoid rework - early validation with different stakeholders of the app working sequences
  • getting used to the process - techniques for voiceover scripting and screenshots
  • how do we involve A.I. technologies to work more efficiently?

    PRACTICE      

Getting used to working practices

Collaborative practice on generic projects, with feedback from the trainer and group mates. You will learn the prerequisites for skills that you can then practise on your own.

  • collaborative reflection exercises - analysis of IT tutorials through the lens of success criteria learned
  • working on a generic project - practising working with a computer application proposed by E-Campus using different versions of the IT tutorial

    TECHNOLOGY      

A selection of IT applications to use

In this program, you will become familiar with a carefully chosen set of IT applications useful for designing impactful IT tutorials. Of course, they're not the only ones possible, but it's a good start.

  • To create the script: ChatGPT + applications that use it
  • For video capture: Camtasia, browser extensions
  • Editing tutorials: Camtasia, Canva, etc.

    COMMUNITY      

Optimal collaboration and support ratio


Upon enrolment in the program you will receive access to the Learn@E-Campus platform, a collaborative learning and working space. What you will find here:

  • course resources and materials for study and later review
  • spaces for discussion and collaboration with colleagues
  • support from the trainer during the course session
  • E-Campus L&D community news, articles and events

  • MINDSET

  • KNOWLEDGE

  • PRACTICE

  • TECHNOLOGY

  • COMMUNITY

  • psychology of working with IT applications - how does it differ from learning other topics?
  • why do we need to take this specificity into account and how can we do it?
  • quality criteria of an impactful IT tutorial - what really matters in practice?
  • main myths and barriers - how to get over "I'm not a technical person"

Trainer of the program

Petre Bica - Senior Digital Learning Consultant

@ The Learning Distillery, Luxembourg

@ E-Campus, Romania

Over 15 years of local and international experience in the design and production of digital learning experiences. He trained over 2000 L&D professionals in the various Digital Learning skills associated with their role. He is passionate about technology and innovation in the way people learn.

"The IT tutorial practices proposed by this program have been validated and internationally recognised for their ingenuity and the improvements they bring to the field. You can quickly familiarize yourself with them in this intensive program."

Petre Bica - Senior Digital Learning Consultant

@ The Learning Distillery, Luxembourg

@ E-Campus, Romania

Over 15 years of local & international experience in the design & production of digital learning experiences. He trained over 2000 L&D professionals in the various Digital Learning skills associated with their role. He is passionate about technology & innovation in the way people learn.

"The IT tutorial practices proposed by this program have been validated and internationally recognised for their ingenuity and the improvements they bring to the field. You can quickly familiarize yourself with them in this intensive program."

Instance 1
Instance 1

Cost of the program

480 RON   / person

A short, intensive and affordable open training program.

4 hours in 2 online sessions with a break in between.

  • Training & support - 4 hours 
  • Knowledge, practices, tools
  • Materials and learning resources
  • Access to Learn@EC platform
  • Access to our L&D community
Register Now

   NEXT COURSE   

Course completed. We are preparing the next session.

Open | Online | 4h | Romanian | Introductory level

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